Transfer of specific know-how

Bucher Emhart Glass is responding to its customers’ requirements with an “end-to-end” vision for the future of automatic glass container manufacture. This combines manufacturing with the previously separate processes of forming and inspection of glass containers. This manufacturing principle is predicated on the highly specialised know-how of employees being deployed and passed on to new or younger colleagues. Another aspect is to encourage a different kind of collaboration between the glass-container forming and inspection teams.

Managers leading by example

Last year, members of management from all over the world convened at a strategy conference where this important topic was discussed. One conclusion the conference reached was that, in addition to specialist training in their respective fields, managers should attend courses in human resource management, communication, teamwork, conflict management and intercultural collaboration to enable them to provide effective support in this change process. The aim of teamwork in the future should be to create benefits for all concerned. This is a precondition for the acceptance of the decisions taken. Managers themselves play an important part as role models.

Benefits for employees and companies

The training courses were devised in 2016, and the first members of management have already participated in the programme. By the end of 2017, around 90 members of management will have attended training. The training courses will probably be held every two years and gradually extended to all employees. In this way, Bucher Emhart Glass is fostering a new culture of teamwork and job satisfaction which will benefit both employees and companies.

Story from the Sustainability Report 2016